More companies than ever are planning to outsource their IT services in 2021. The industry is expected to be worth over $450 billion by the year 2024.
But why are so many businesses planning to change?
Following the impact of Covid-19, many companies have now realized the financial benefits of managing your IT service via a remote partner.
If you want to learn more about managed IT services, then read our short guide on how it can help your business save time and money.
What is a Managed IT Service?
Managed IT services is the method of moving the support of your IT infrastructure out of your business and into the hands of an IT outsourcing specialist.
Many businesses, especially smaller enterprises, do not have the resources or in-house talent to run an IT department in-house. Many other enterprises choose to outsource their services as it makes their lives easier and can also be very cost-effective in the long run. It also means not having to house bulky IT equipment, like servers, on-site.
Keeping IT infrastructure up and running is a time-consuming and expensive task to maintain a basic level of service. End-user support can take vital time away from project work in a small IT team. Also, the business advantages of providing support in-house are often limited.
What Are the Benefits of Outsourcing IT?
Moving your IT services out to a third party and treating them like another utility allows the business to focus on doing what it does best. They can also benefit from choosing the service level they need. Smaller businesses may not need all the bells and whistles that a large enterprise may require.
Tailored IT services will allow businesses to scale up with additional features as they grow. This allows their IT service to develop with the size of the business and not become too bulky to maintain cost-effectively.
Outsourcing IT services to a managed IT company can help reduce the stress put on a small IT team. If support requests overwhelm your IT Support team, it may be time to consider taking your service externally.
What Managed IT Provides
Almost all IT services that are the responsibility of your in-house IT can also be provided externally by a third-party provider.
This includes (but is not limited to):
- Software and Application Support
- Infrastructure Management
- Cloud Support
- Data Backups and Recovery
- Network Management
- First and Second Line End User Support
- Voice and Telephone Support
If you search around for the right provider, you will be able to find a supplier who certainly offers the above services as standard. They should be able to offer a support package that supports your style of business management and needs.
Is Managed IT Right for Your Business?
If your company is struggling to keep on top of all of the day-to-day business technology needs, perhaps it is time to consider a managed IT service?
A managed IT service can scale with you as you grow and leave you free to focus on the things that matter, like running your business.
If you enjoyed this article, please take a moment to read another on our blog.